Process Driven Approaches

17. 04. 2010

I conducted a programme on Supervisory Skills Development for the Management Study Centre. I stressed the need for Process Driven approaches in management as against Task Driven Approaches.

Process Driven Approaches are one-off or quick-fix. They rely purely on people and their abilities vis-à-vis the job or task. Process Driven approaches rely on planning and selection. They assume that people will be rotated from job to job and therefore ensure every member of the process Team can take up[ all roles at acceptable levels of performance.

Process Based Approaches facilitate learning, documentation and continuous improvement by feedback and corrective/preventive action.

The day was spent in activities and discussions that helped the participants to pick up the three crucial managerial skills like Listening, Delegation and Motivation.